PAYMENT
We offer the following payment options:
- Credit card (Visa, Mastercard, American Express, Union Pay, Carte Bleue)
- Paypal
- Klarna purchase on account
- Google Pay
- Store Pay
- iDeal (Netherlands)
- eps bank transfer (Austria)
The LUISA CERANO online store has security server software with SSL encryption technology that protects your payment data during transmission.
Purchase on account is carried out via our external payment service provider Klarna. This payment method is available if a positive credit check is carried out by Klarna and the order value does not exceed 2,500 €. The credit check is automated and Luisa Cerano GmbH has no influence on the result.
If the check is positive, you can complete the purchase using the "Invoice with Klarna" payment method. In special cases, Klarna may not approve the purchase on account.
A payment term of 30 days applies after receipt of the invoice. The payment is processed by Klarna and you will receive detailed payment information from Klarna by email and/or via the Klarna app.
Steps:
- Select "Invoice with Klarna" as the payment method at checkout and decide whether you want to pay within 30 days.
- After the purchase, you will receive detailed payment information from Klarna by e-mail and/or via the Klarna app. Payment can be made conveniently via the Klarna app or online. If a problem occurs, the payment can be temporarily paused.
- If you want to return the goods, you can simply register a return in the Klarna app to pause the invoice until the return has been processed. Klarna will update the invoice as soon as the goods have arrived at Luisa Cerano and have been processed.
Klarna's buyer protection policy always applies to purchases made with Klarna. Modern security measures protect your information to prevent unauthorized purchases.
Further information about purchasing on account with Klarna can be found here.
LUISA CERANO is actively committed to reducing its CO2 emissions. We are constantly taking measures to minimize our ecological footprint, such as CO2-neutral shipping and return processes.
Where necessary and appropriate, we review unusual returns and take appropriate action. If we determine that there is an above-average volume of returns for your orders, we reserve the right to deactivate the invoice purchase option (Klarna invoice purchase). If the number of returns improves, the purchase on account option will be reactivated.
All prices in the Luisa Cerano online store include VAT.
CREDIT CARD
Your credit card will be charged when the goods are dispatched.
PAYPAL
Your Paypal account will be debited directly after the order has been completed.
KLARNA INVOICE PURCHASE
Payment is processed by our partner Klarna. Please note the payment information provided by Klarna, which you will receive from Klarna by e-mail. All purchases can be managed and paid for via Klarna.com or the Klarna app.
The Luisa Cerano online store has security server software with SSL encryption technology, which protects your payment details during transmission. This strict security function ensures that your name, address and credit card number are transmitted securely over the Internet. Thanks to SSL encryption, your data can only be read by the payment system.